The Town Hall of Perales de Tajuña launches a Mobile Citizen Attention Office to bring procedures closer to residents. The service will travel through the different neighbourhoods of the municipality.
The Town Hall of Perales de Tajuña has announced the launch of a Mobile Citizen Attention Office, a service that will bring administration closer to residents without the need to travel to municipal offices. The initiative aims to expedite processes and reduce waiting times at the town hall.
According to municipal sources, the office will visit different points in the municipality to facilitate procedures such as requests for certificates, document registration, or information about municipal services. The visit schedule will be published soon on the official website and on the notice board, although the Town Hall has already indicated that areas with higher demand will be prioritised.
The measure responds to a community demand to avoid travel and long queues at the town hall, especially among elderly people. The service will be staffed by municipal personnel who will answer questions and collect applications, with hours that will adapt to the needs of each neighbourhood.
From the local government team, it is emphasised that this mobile office complements the already available telematic channels, such as the electronic headquarters, and that it does not replace in-person attention at the Town Hall, but rather brings it closer to citizens. In the coming days, the specific dates and locations of the first stops will be announced.
Those interested can follow updates through the official channels of the Town Hall of Perales de Tajuña, where the complete itinerary will be published. This initiative adds to other administrative modernisation measures implemented in recent months to improve the relationship between the administration and residents.
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