The pilot study of the SELA project, developed by IMSERSO in collaboration with the Autonomous University of Madrid and Jaume I University, rates respect for the elderly at 89% and places reported loneliness at 16%. The Department of Social Services and Elderly will use the results to guide its policies.
The City Council of Coslada now has the results of the pilot study of the SELA project, Local Evaluation System of Friendliness. The technical report has been prepared by IMSERSO with the collaboration of the council and the participation of the Autonomous University of Madrid and Jaume I University. The Department of Social Services and Elderly will use this data to decide in which areas to strengthen its active aging policies.
Among the indicators of the study, respect for the elderly receives a rating of 89%. Housing receives an 84% positive rating, and reported loneliness stands at 16%. The report also highlights elements well-rated by citizens such as tranquility, green spaces, community life, neighbourhood ties, public transport, and connection with Madrid.
The treatment received from professionals in social and health services scores 3.99 out of 5. The document notes that there is room for improvement in citizens' awareness of municipal resources, an aspect the department wants to work on to provide closer, simpler, and more accessible information.
These results allow us to confirm that Coslada has significant strengths and, at the same time, provide us with very valuable information to decide where we should continue to focus our efforts. Our goal is for elderly people not only to live in a friendly city but to be active participants in its construction.
The delegated councillor for Social Services and Elderly, Charo Arroyo, explained that the study should not remain a snapshot of the current moment.
The important thing about this study is that it does not remain a photograph of how we are today. We want to use it as a working tool. Listening, analysing the results, and turning them into concrete actions is the best way to continue improving our public policies.
The project has gathered proposals from participants and identifies areas for further advancement: improving and maintaining public space, accessibility, expanding activities and places, and, in particular, strengthening mechanisms for citizen participation and listening.
The friendliness strategy that the department will implement includes improving public space and accessibility, facilitating knowledge of municipal resources and services, expanding participation opportunities, and reinforcing channels for listening and responding to citizens. Arroyo added that Coslada has an active citizenry and a significant community fabric.
Coslada has a very active citizenry and an important community fabric. We want to leverage that strength and continue building a city where elderly people can live with autonomy, safety, participation, and quality of life.
The results of the SELA project will serve as a working document for the Department of Social Services and Elderly, which will now define specific actions in the areas highlighted by study participants.
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