The Tres Cantos City Council has published 'Puntos, comas y límites', a practical guide to improve assertive communication and healthy relationships, framed within the prevention of gender-based violence.
The Tres Cantos City Council, through the Department of Family and Equality and the Municipal Point of the Regional Observatory on Gender Violence, has published the guide Puntos, comas y límites, a publication with practical tools for expressing oneself clearly, respectfully, and with emotional well-being in any context.
The guide, which is primarily practical in format, encourages reflection on the importance of communicating needs, opinions, and emotions respectfully, without generating feelings of guilt. It includes everyday examples, simple guidelines, and exercises to tackle common situations in family, work, or social environments.
“It addresses issues such as the difference between passive, aggressive, and assertive communication, as well as the importance of identifying one’s own boundaries, managing emotions, and how to say no when necessary, always with respect for oneself and others,” explains Sonia Lolo, councillor for Family and Equality.
This edition is part of the prevention and awareness actions promoted by the Tres Cantos City Council, through the Municipal Point of the Regional Observatory on Gender Violence. This service offers comprehensive support, information, guidance, and assistance to women victims of gender violence, as well as training and awareness programmes for the public.
The guide can be consulted and downloaded from the document repository on the municipal website, in the publications section of the women's area: https://web.trescantos.es/areas-municipales/buscar-publicaciones/?_areas_municipales=mujer.
“Learning to communicate what we feel, need, or think respectfully is a skill that improves our personal relationships and contributes to enhancing emotional well-being,” Lolo clarifies.
The activity of the Municipal Point during 2025 reflects the City Council's commitment to addressing and preventing gender violence. Last year, the service carried out more than 1,400 specialized interventions, including 952 psychological support sessions for women, 241 social interventions, 164 legal advisories, and 32 psychological support sessions for minors.
These actions are complemented by awareness campaigns such as the guide itself, as well as training actions and preventive programmes that the City Council develops throughout the year. The councillor emphasizes that “prevention also starts by fostering relationships based on respect, equality, and good treatment.”
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